Terms & Conditions

1. Booking & Confirmation

• All bookings are subject to availability and confirmation by Exotic Alley.
• A confirmed booking is valid only after full or partial payment, depending on the package terms.
• Travelers must provide accurate personal details (name, passport, contact info) at the time of booking.

2. Payment Terms

• A booking is confirmed upon payment of the required deposit or full amount as per package.
• Payment modes accepted: credit/debit cards, net banking, UPI, or other secure methods specified on the website.
• Prices are subject to change until the booking is confirmed.

3. Cancellations & Refunds

• Cancellation policies vary per package and will be communicated at the time of booking.
• Refunds, if applicable, will be processed after deduction of cancellation fees as per the package policy.
• Exotic Alley reserves the right to cancel a tour in case of insufficient participants or unforeseen circumstances; full refunds will be provided.

4. Travel Documents

• Travelers are responsible for ensuring valid passports, visas, and other necessary documents.
• Exotic Alley can assist with visa processing but is not responsible for visa delays or rejections.

5. Health & Safety

• Travelers must disclose any pre-existing medical conditions prior to booking.
• Exotic Alley is not responsible for health issues arising during the trip; travelers are advised to have personal health insurance.
• Participation in adventure or special activities is at the traveler’s own risk.

6. Itinerary & Changes

• Itineraries may be modified due to weather, local conditions, or other unforeseen circumstances.
• Exotic Alley will make reasonable efforts to ensure the trip experience remains of equal value.

7. Travel Insurance

• Comprehensive travel insurance is included in most packages; travelers are advised to read the coverage details.
• Any claims under insurance will be handled directly with the insurance provider.

8. Accommodation & Meals

• Hotels and accommodations are as per the package description; alternatives may be provided in exceptional cases.
• Meals are as specified in the itinerary; dietary preferences should be communicated in advance.

9. Liability

• Exotic Alley acts as an intermediary and facilitator for travel services (flights, hotels, transfers, activities) and is not responsible for delays or failures by third-party providers.
• Exotic Alley’s liability is limited to the value of the package booked.

10. Behavior & Responsibility

• Travelers are expected to respect local laws, customs, and the property of hotels or attractions.
• Exotic Alley reserves the right to remove a traveler from a trip for disruptive behavior; no refund will be provided in such cases.

11. Privacy & Data

• Traveler information is collected solely for booking and service purposes and will be kept confidential.
• By booking, travelers consent to use their information for communications related to the trip.

12. Governing Law

• All bookings and disputes are governed by the laws of India.
• Any disputes will be subject to the jurisdiction of Indian courts.